Receptionist / Administrator

Receptionist/Administrator

• Location: Great Yarmouth
• Job Type: Temporary for 6 months leading to Permanent for the right person
• Salary: £25,000
• Hours: Mon to Thur 08.30 – 17.00 (1/2 hr lunch) and Fri 08.30 – 14.00 (no lunch)

We are seeking a proactive and highly organised Receptionist/Administrator to support the smooth operation of our office in Great Yarmouth. This role is the first point of contact for visitors and callers and plays a key part in ensuring efficient administrative and logistical processes across departments.

• Reception & Communication:

  • Greet and assist visitors at the main reception, including conducting or coordinating safety briefings.
  • Answer, screen, and direct incoming calls professionally.
  • Monitor and manage the general email inbox, redirecting messages as appropriate.

• Mail & Logistics:

  • Receive, sort, and distribute incoming post and deliveries.
  • Manage outgoing mail and prepare shipping documents and labels.
  • Arrange pallet and courier collections and deliveries.
  • Maintain records of unplanned logistics spend.

• Administrative Support:

  • Maintain supplementary acknowledgement trackers.
  • Log received acknowledgements and liquidated damages into the forecast system.
  • Monitor payments received, manage delivery note filing.
  • Compile and submit vendor registrations and Camlock certifications.
  • Maintain and update internal records including phone lists, key fobs/Paxton access, and the yearly production calendar.

• Office & Facilities Management:

  • Assist monthly health and safety checks for the business.
  • Monitor office equipment (e.g., copier/printer), raise incident tickets, and coordinate engineer visits.
  • Book catering, accommodation, taxis, and other travel arrangements.
  • Set up meeting rooms and facilities as required.

• Document & File Management:

  • Scan, file, and organise documents both digitally and physically.
  • Transfer workshop images and videos to appropriate job files.
  • Create logistics labels and documents (CIPL), internal weights and dimensions sheets.

• General Duties:

  • Provide ad hoc administrative support to various departments as needed.

• Proven experience in a receptionist or administrative role.
• Strong organisational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite and general office software.