Receptionist / Senior Administrator

Role: Receptionist / Administrator

Contract: 12 month maternity contract

Salary: Up to £29,000 depending on experience

Location: Birmingham city centre B3

Benefits: 25 days holiday plus Bank Holidays, annual profit share scheme, retail/hospitality discounts portal and coaching

We are working on behalf of a thriving and growing professional services business, which is seeking an experienced Receptionist / Senior Administrator to support with managing the office and provide a comprehensive administrative support service. This would initially be a 12 month maternity contract, with a start date scheduled for early May 2025.

As the Senior Administrator, you will be responsible for meeting and greeting visitors on arrival and the day-to-day management of the office to include diary management, invoicing, HR administration and all administrative tasks.

This role is office based full time at their stunning offices in central Birmingham which is easily accessible by train. The core working hours are Monday to Friday 9am until 5.30pm

Role and responsibilities:

• As a Receptionist / Senior Administrator you will be acting as first point of contact into the business both face to face and over the phone in a professional and approachable manner
• Managing the office daily with warmly greeting visitors and registering them onto the inhouse visitor registration system
• Responsible for maintaining the office facilities to a high standard and organising maintenance or repairs when required
• Diary management for the 3 onsite meeting rooms and setup up ahead of meetings
• Support with onboarding customers with completing relevant administrative checks, AML checks, producing paper work and completing risk assessments
• Assist in the preparation of presentations and tenders as required, and liaise with the relevant colleagues to ensure accuracy and in keeping with company brand
• Support the Operations Director with HR administration tasks such as onboarding, induction, booking training and maintaining employee records
• Process invoices when required
• Handling internal and external post
• Assist with company events programme and organising quarterly social events
• General administration support to other departments in the business

Skills and experience required:

• Proven work history in a similar Senior Administrator, Coordinator, Office Manager or Receptionist role is essential
• Excellent verbal and written communication skills
• A positive, customer focused and can-do attitude
• High levels of attention to detail
• Comfortable working in a small team collaboratively
• Ability to act with integrity with a discreet manner
• Opportunity for progression and to shape the role in the future

Benefits

• Competitive salary
• 25 days holiday plus Bank Holidays
• Access to employee discount portal
• Royal Sun London pension scheme
• Annual profit share bonus
• Coaching and development programme

If you have the relevant skills and experience, and actively seeking an exciting challenge as a Receptionist / Senior Administrator for a thriving business then please apply today!