Reconciliation Analyst

Who are Diligenta?
Our vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that has been described as ‘home’ by existing employees, we drive a culture that is founded on positive change and development.

Summary of the role:
The Financial Control & Reconciliation Utility ensures the accuracy and integrity of financial records within the organisation. The team processes payments, receipts, and distributions while identifying and resolving discrepancies to maintain reliable financial information, ensure proper reporting, and comply with regulations.
This fixed-term contract role sits within the Reconciliations Team for the Life & Pensions business and supports key reconciliation activity including ledger balancing, daily sign-offs, weekly journals and adjustments, and monthly reconciliations. You’ll work independently on ledger investigations, support operational teams, and contribute to continuous financial integrity.

Benefits:

• 31 days including Bank Holidays.
• Eligibility for an annual discretionary bonus scheme.
• Personal and career development opportunities to progress your aspirations within the company as well as through our global parent company (Tata Consultancy Services).
• Access to Perks at Work (an online discounted shopping platform) saving you money on a wide range of goods and services, including your weekly food shop, holidays and electrical goods.
• Cycle to Work Scheme & Interest free Season Ticket loans.
• A companywide Wellbeing programme, including an Employee Assistance Programme and other benefits/resources to support your mental/physical and financial wellbeing.
• A comprehensive set of Moments that Matter policies, such as Carer’s Leave, Foster Leave and Retirement Leave.
• A contributory company pension scheme where we match your contributions up to 6%, Group Life Assurance ('Death in Service") & Group Income Protection.
• Apply to find out about our other benefits.

What you’ll be doing:

• Perform end-to-end reconciliations for bank accounts, suspense accounts, and ledger entries
• Balance ledgers daily and complete daily sign-offs before submitting reconciliations to IT
• Investigate and resolve discrepancies in financial accounts and queries from operational teams
• Complete weekly journal entries and monthly reconciliation processes
• Ensure adherence to internal deadlines and reconciliation service levels
• Collaborate with team members across Bristol and Edinburgh via hybrid working (minimum 2 office days per week)

What we’re looking for:

• 1–2 years’ experience in financial services, accountancy, or banking reconciliations
• Ability to independently investigate and resolve large financial entries
• Good working knowledge of MS Excel
• Excellent attention to detail, problem-solving, and organisational skills
• Strong communication and teamwork abilities
• Familiarity with BaNCS or similar reconciliation/accounting systems is desirable
• Experience working under deadlines in a fast-paced environment

If you need any help or adjustments for any stage within the recruitment process due to health, disability, or any other reason, please let us know.

Ready to take the next step in your career? Apply today and become part of our innovative team!