Records Officer Children's Social Care

Job Title: Records Officer

Location: Ealing (Hybrid working, 3 days office / 2 remote, after training)

Hourly rate £18.86 PAYE / £24.92 Umbrella per hour

Contract Length: 3-month contract (possibility of extension)

Working Pattern: Full Time, Monday - Friday, 35 hours

ASAP Start

We're looking for a meticulous and proactive Records Officer to join our Children's Services team. This is your chance to play a key role in safeguarding information and ensuring smooth access to critical records that support the wellbeing of children and families across our borough.

What You'll Be Doing:

• Maintain and improve electronic and paper records systems across Children's Services.
• Ensure compliance with GDPR and retention policies.
• Coordinate Access to Records requests and liaise with internal teams and external agencies.
• Support data quality and integrity on the MOSAIC system.
• Provide reports and insights to senior managers and contribute to statutory returns.
• Lead on archiving, scanning, and retrieval of sensitive records.
• Champion a culture of excellent information and records management.

What We're Looking For:

• Strong administrative experience in a fast-paced environment.
• Experience using the MOSAIC system.
• Excellent organisational skills and attention to detail.
• Ability to manage competing deadlines and prioritise effectively.
• Knowledge of data protection legislation and confidentiality protocols.
• Strong communication skills and a collaborative approach.
• Confidence in supporting colleagues and improving data processes.

Desirable Skills:

• Experience in Children's Services or a similar setting.
• Experience using MOSAIC (desirable)
• Ability to analyse and improve current systems and workflows.
• Familiarity with Freedom of Information and Subject Access Requests.

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