Relationship Officer - Business Banking

We are inviting applications for Business banking Relationship Officer position for an international Bank based in Manchester . This position to target SME/Corporate clients in Manchester and catchment areas , Here are the deials of the position :

Area of responsibility:

• Acquire good quality business banking customers across the below identified segments in your catchment areas (as defined by the bank)
  • Exporters and importers
  • High value local businesses (high value to be defined by the bank from time to time)
• Generate leads through research, developing connect with various market participants and develop a database of prospective clients, segmented by size of business.
• Research the client and sector to identify possible client needs and solutions of the bank to offer .
• Generate leads through introducers, CA, solicitors to develop a database of prospective clients, segmented by size of business.
• Look at setting up meetings for you and more senior colleagues.
• Build and execute a tactical plan to achieve the budgeted objectives of new customer acquisitions, income generation
• Work diligently on the client level data provided centrally, by meeting the clients
• Daily client engagements (including face to face and telephonic meetings) to be done per thresholds defined by the reporting authority
• Active participation in community events, industry forums to generate new business opportunities
• Coordinate with Branch Manager to execute the Bank strategy.
• Furnish daily business information to the reporting authority
• Record and report all client engagements to the reporting authority on a daily basis in a manner asked for by the reporting authority.
• Plot the market opportunity and work towards increasing the banks market share in the identified segments
• Liaise with the internal stakeholders, introducers and existing customers to originate referrals for new customer acquisition
• Facilitate competitor, market and customer intelligence to various Bank's stakeholders
• Processing of all documentation for on-boarding and servicing of customers in line with the processes defined by the bank
• Liaise with the base branch / branches to ensure high levels of servicing to the clients
• Manage client expectations and escalations by liaising with various internal departments
• Undergo all the mandatory learning modules
• Cross sell NR and UK personal banking solutions

Key Skills and Knowledge Requirements:

• Willingness to go to market daily
• Sound understanding on SME and/or Business clients
• Selling, Negotiating, Networking Management skills.
• Strong presentation skills; ability to communicate with all levels in an organization.
• Disciplined approach to documentation, deal execution and client follow up.
• Self-motivated and self-driven
• Good interpersonal skills and team player
• Willingness to travel
• Functional knowledge of FX markets, trade finance (letter of credit, bank guarantees, LCs, documentary collections)