Remedy Developer

Remedy Developer - Telecoms Client - Reading base (one a week) - £500-600 per day inside IR35 - 16 weeks+

I am working on a niche and highly involved role with my key client focusing on Design, Development, Enhancement & Support of hybrid (bespoke & vendor) Service Management IT solutions as well as and subject matter expertise to enable others in the team to meet delivery needs. You'll ensure the Service Management technical environment(s), processes, tools, capability and capacity are fit for purpose and shape/influence the operating model to improve the delivery service provided (costs, timescales & quality).

Preferred education/qualifications:

• Proven/Evidenced based experience in a technical role holding knowledge authority of ITSM applications and tools. (commercial or non-commercial).

Knowledge & Experience:

• Extensive recent knowledge and practical experience of one or more of the following software products:-
• BMC Remedy ARS (on premise)
• BMC Atrium Integrator
• Awareness & understanding of multiple software development/integration technologies (see Technical Skills & Abilities).
• Proven use of different Development/Delivery methodologies (e.g. Waterfall, Agile…).
• Experience of analysing, impact assessing, planning and resolving complex technology requirements, problems and issues.

Technical Skills & Abilities:

• Customisation, Development and Integration skills, that can be evidenced/showcased, in BMC Remedy (ARS V8+ - as "greenfield" bespoke dev).
• Ability to integrate Remedy and 3rd party tools (on-prem).
• Experience on rest API, Atrium Integrator configuration and Remedy workflow development.
• Experience of BMC CMDB and the ability to troubleshoot issues related to data normalization, reconciliation
• Excellent SQL skills across industry RDBMS technologies (Oracle, MS SQLServer..)
• Awareness/Experience across industry RDBMS development languages (stored procedures/scripting)
• Proficient Windows/Unix skills (OS cmd line/Shell Scripting/Services).
• Recent experience in source code/version control management & delivery collaborative tools (e.g. Jira, Subversion, Microsoft Team Foundation Server…).

This position will only be open this afternoon due to a tight client deadline; do forward your CV showing all criteria is met. This role cannot accept any candidates from overseas or those who are sponsored or requiring sponsorship.

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