Case Manager

Company : Davies Talent Solutions

Remote / Work from Home

Job Description - Case Manager

Case Manager – Motor Finance Review (Contract)
Remote | 3-Month Contract | £165 per day | Client: UK Bank

We are currently recruiting for a Case Manager to support a leading UK bank in conducting detailed reviews of historical motor finance cases. This is a fully remote, contract role offering a day rate of £165 for an initial 3-month period.

About the Role: As a Case Manager, you will be responsible for conducting end-to-end reviews of customer journeys within historical motor finance agreements. Your objective will be to assess whether customers experienced financial detriment and determine if redress is appropriate.

Key Responsibilities:

Conduct comprehensive reviews of motor finance cases in line with regulatory expectations.
Evaluate the full customer journey to identify any potential financial detriment.
Clearly document your findings and provide a well-reasoned rationale for decisions.
Present case outcomes to internal panels with clarity and confidence.
Collaborate with internal teams to ensure consistency and fairness in case handling.

What We’re Looking For:

Experience working as a Case Handler within Motor Finance Affordability/Financial Assistance.
Experience working at or with an Ombudsman service.
Strong analytical and investigative skills.
Excellent written and verbal communication.
Confidence in presenting complex information to stakeholders.
A commitment to delivering fair and customer-focused outcomes.

Contract Details:

Duration: 3 months
Rate: £165 per day (via umbrella)
Location: Fully remote
Client: A well-established UK bank

Original job Case Manager posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

Share Job

Get your Resume Reviewed for Free

Similar Case Manager Jobs in the UK

Get your Resume Reviewed for Free

Email address

Why are you reporting this job?

I think it’s a discriminatory or offensive

I think it’s fraudulent or a scam

I think it’s trying to sell something unrelated to the job / it’s asking for money

I think it contains incorrect or broken information

Other

All Job Ads are subject to GrabJobs’s Terms of Service. We allow users to flag postings that may be in violation of those terms. Job Ads may also be flagged by GrabJobs moderation team. However, no moderation system is perfect, and flagging a posting does not ensure that it will be removed.

Setup your job alert:

Frequency

By activating job alerts, I agree to GrabJobs Terms & Privacy Policy. I can unsubscribe to job alerts anytime. Skip

Case Manager

Job Description - Case Manager

Similar Case Manager Jobs in the UK

Mobile Apps