Rent Enforcement Officer

Rent Enforcement Officer

We are seeking a proactive and experienced Rent Enforcement Officer to join our team on a temporary basis for an initial 3-month period. You will play a crucial role in maximising rental income and reducing rent arrears through effective enforcement action. This will involve preparing and presenting cases in County Court and attending evictions.

Contract Type: Temporary -Initially 3 months (covering long-term absence)
Working Hours: 37 hours per week (Monday - Friday, 8:30 am - 4:50 pm - Hybrid.
Base Office: Harvey Road, NG8 3BB (team days)
Court Location: Loxley House, NG2 3NG

Key Responsibilities:

• Maximising rent collection and minimising arrears through enforcement action.
• Preparing legal cases and representing the organisation in County Court.
• Attending evictions and supporting tenants through the enforcement process.
• Conducting home visits and managing cases in accordance with Housing Act Legislation and Pre-Action Protocol for Social Landlords.
• Providing financial advice to tenants and liaising with benefits teams regarding Welfare and Discretionary Housing Benefits.
• Working independently, including lone home visits, while also contributing to a supportive team environment.

Essential Skills & Experience:

• Proven experience in a housing management environment.
• Expertise in rent collection and arrears management, including knowledge of legal procedures related to debt recovery.
• Strong understanding of Housing Act Legislation and court processes.
• Excellent negotiation and communication skills.
• Knowledge of Welfare Benefits and Housing Benefits, including Discretionary Housing Payments.
• Experience in conducting home visits and lone working.

Desirable Skills & Qualifications:

• Experience in preparing and presenting cases in County Court.
• NVQ Level 3/4 in Housing Management or part qualification with the Chartered Institute of Housing.

Why Join Us?

• Hybrid working model with a mix of home, office, and court-based work.
• Opportunity to make a meaningful impact by supporting tenants and ensuring rental income stability.
• Supportive team environment with professional development opportunities.

If you have the experience and skills required for this role and are looking for a challenging yet rewarding opportunity, we’d love to hear from you!