C

Rents Officer

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Job Description - Rents Officer

Castlefield Recruitment are currently recruiting an Income Officer for a housing association based in Manchester. The role is on an initial 7 month contract until the end of the year. The role offers flexible working hours and pays £25.35 an hour via umbrella agency.

The role:

  • Implementation of day to day action in respect of management of the association’s rental income
  • Advising on the benefit entitlement and assistance with benefit claims
  • Operation of arrears control in accordance with the association’s policies and procedures
  • Monitoring of payment received and highlight variation from amounts in agreement with tenant
  • Informing tenant of breach, negotiation correction or referral for further action as required
  • Represent the association in court as required

The person:

  • Experience of income management or debt recovery in a social housing environment
  • Knowledge of welfare benefits
  • Excellent customer service skills
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