Rents Officer

Castlefield Recruitment are currently recruiting an Income Officer for a housing association based in Manchester. The role is on an initial 7 month contract until the end of the year. The role offers flexible working hours and pays £25.35 an hour via umbrella agency.

The role:

• Implementation of day to day action in respect of management of the association’s rental income
• Advising on the benefit entitlement and assistance with benefit claims
• Operation of arrears control in accordance with the association’s policies and procedures
• Monitoring of payment received and highlight variation from amounts in agreement with tenant
• Informing tenant of breach, negotiation correction or referral for further action as required
• Represent the association in court as required

The person:

• Experience of income management or debt recovery in a social housing environment
• Knowledge of welfare benefits
• Excellent customer service skills