Repairs Administrator

Goodman Masson are currently working with an Essex social housing organisation to recruit for an interim Repairs & Maintenance Administrator.

Pay - £17 - £20 per hour INSIDE IR35

Repairs & Maintenance Administrator
Essex

Are you an organised, customer-focused professional with a passion for helping others and making a difference? Join a forward-thinking housing provider as a Repairs and Maintenance Administrator, and be part of a team that ensures safe, well-maintained homes for residents across the region.

This is your opportunity to play a vital support role in the delivery of high-quality maintenance, compliance, and investment services that directly impact people’s lives.

The Role

As a Repairs and Maintenance Administrator, you’ll be at the heart of our Property and Compliance team, supporting a variety of property-related services including responsive repairs, void works, compliance inspections and planned maintenance. This role is ideal for someone who thrives in a busy environment and wants to contribute to delivering excellent customer service.

Your responsibilities will include:

• Handling enquiries from residents and contractors regarding repairs and maintenance.
• Coordinating urgent and emergency repair requests.
• Monitoring job completions and costings, ensuring accuracy and timeliness.
• Raising and coding purchase orders and managing invoice workflows.
• Providing key performance data to monitor contractor performance.
• Arranging meetings, preparing agendas, and taking minutes.
• Supporting compliance activities (gas, electric, lift, legionella, asbestos, etc.).
• Managing resident surveys and feedback collection.
• Maintaining accurate records in line with GDPR and regulatory standards.

What You’ll Bring

Essential:

• Experience in housing, property maintenance, or contractor support.
• Excellent administrative and organisational skills.
• Strong communication and customer service abilities.
• Proficiency in Microsoft Office, especially Word and Excel.
• A logical, proactive approach and commitment to delivering outstanding service.

Desirable:

• Experience with housing management systems.
• Knowledge of landlord compliance requirements.
• Qualifications in construction or property-related disciplines (e.g., HNC/HND).

If this role is of interest please email over your CV to