Resident Liaison Support

The Resident Liaison Support role involves assisting with customer service activities to ensure smooth communication between stakeholders in an industrial/manufacturing setting. This temporary position based in Salisbury focuses on providing excellent support and resolving any issues effectively.

Client Details

The hiring company is a medium-sized organisation within the industrial and manufacturing sector. They are committed to delivering high-quality services and maintaining strong relationships with their customers and stakeholders.

Description

The Key responsibilities for the Resident Liaison Support role are:

• Act as the primary point of contact for residents and stakeholders, addressing inquiries promptly.
• Coordinate and communicate project updates to residents to ensure transparency.
• Support the customer service team by managing complaints and resolving them efficiently.
• Assist with administrative tasks, including maintaining accurate records and documentation.
• Collaborate with internal teams to ensure smooth project operations and customer satisfaction.
• Attend meetings to provide updates and gather feedback from residents and stakeholders.
• Ensure compliance with company policies and procedures at all times.
• Contribute to improving communication processes within the organisation.

Profile

A successful Resident Liaison Support should have:

• Strong communication and interpersonal skills to manage resident interactions effectively.
• Experience in a customer service or administrative role within an industrial/manufacturing environment.
• A proactive and solution-focused approach to resolving issues efficiently.
• Excellent organisational skills to manage multiple responsibilities simultaneously.
• Familiarity with standard office software and tools for record-keeping and communication.
• The ability to work collaboratively with internal and external stakeholders.

Job Offer

• A supportive and professional work environment in Salisbury.
• The opportunity to gain valuable experience in the industrial/manufacturing sector.
• Temporary work offering flexibility and adaptability.