Responsive Repairs Manager

Your new company
This housing association is one of the leading social housing providers in Liverpool, dedicated to delivering high-quality homes and outstanding services to our residents. They are committed to maintaining safe, comfortable, and well-maintained properties while ensuring a responsive and customer-focused repairs service.They are looking for an experienced Responsive Repairs Manager to lead our repairs and maintenance teams, ensuring the efficient delivery of high-quality repairs across our housing stock.Your new role

• Leading and managing a team of operatives, contractors, and supervisors to deliver an effective and efficient repairs service.
• Ensuring all repairs are completed on time, to a high standard, and within budget.
• Managing contractor performance and ensuring compliance with health and safety regulations.
• Monitoring service performance, identifying areas for improvement, and implementing best practices.
• Developing strong relationships with residents and ensuring excellent customer service.
• Managing budgets effectively and ensuring cost efficiency.
• Ensuring compliance with relevant legislation, policies, and procedures.

What you'll need to succeed

• Proven experience in managing a responsive repairs service, ideally within social housing.
• Strong leadership and people management skills, with experience in motivating teams and managing performance.
• Excellent knowledge of building maintenance, repairs, and health & safety legislation.
• Experience in budget management and cost control.
• A customer-focused approach with the ability to resolve issues effectively.
• Strong IT skills, with experience using housing management or repairs scheduling systems.
• A full UK driving licence

What you'll get in return

• Competitive salary and benefits package.
• A supportive and inclusive work environment.
• Opportunities for professional development and career progression.
• The chance to make a real difference in the lives of our residents.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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