Retirement Living Scheme Manager

We are looking to recruit a Retirement Living Scheme Manager on an ongoing, temporary basis in Helsby. This is a full-time role, contracted at 35 hours per week Monday to Friday.

You'll be based in a large, modern, retirement living scheme and will be responsible for ensuring the delivery of a high-quality, customer-focused, housing and tenancy management service across the scheme, maximising performance and income for the group.

Your new role

• Oversee allocations and lettings to meet void targets and maximise income for the group
• Low-level Anti-Social Behaviour interventions and tenancy enforcement where appropriate
• Ensuring compliance with health & safety legislation, carrying out routine testing of safety equipment and recording/managing all incidents
• General admin duties including managing purchase orders and invoices
• Arranging, promoting and leading at customer meetings, listening and responding to feedback in line with customer values
• Enable various events and activities within the scheme to encourage resident engagement
• Effective partnership working with colleagues, stakeholders, care providers and on-site businesses

What you'll need to succeed

• Experience of delivering key housing & tenancy management functions including allocations, lettings, low level ASB management and voids control
• Good knowledge and understanding of housing management legislation and best practice
• Experience of working with a vulnerable customer group, ideally the elderly
• Ability to work alone and organise workload efficiently
• Strong communication and interpersonal skills

What you'll get in return

• Weekly pay
• Ongoing, temporary contract
• Hourly rates between £16.15 per hour and £18.94 per hour
• Option to be paid PAYE or Umbrella

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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