Revenues Assistant

Role Overview:
We are seeking a skilled Council Tax Specialist with a strong background in billing and recovery to support Walsall Council's Revenues and Benefits Service. This role plays a key part in helping to clear a current backlog and ensure timely and accurate delivery of services.

Key Responsibilities:

• Administer valuation, billing, collection, and enforcement of Council Tax and Business Rates

• Respond to customer and stakeholder enquiries via telephone, letter, and electronic methods

• Provide accurate advice and information in accordance with relevant legislation and council procedures

• Maintain financial and operational systems in line with government standards

• Deliver a responsive and efficient service to all customers

Requirements:

• Proven experience in Council Tax billing and recovery

• Sound knowledge of relevant legislation and local government procedures

• Strong communication skills and the ability to manage caseloads independently

Additional Information:

• This is a remote role following equipment collection on day one

• Immediate start preferred