Sales Administrator

• Location: Telford, UK
• Job Type: Full-time, Permanent
• Working Hours: Monday – Thursday: 9am–5pm | Friday: 9am–4pm

Join a well-established global manufacturing group known for its innovation, quality, and collaborative culture. We are seeking a detail-oriented and organised Sales Order Administrator to enhance our Sales Operations team in Telford. This role offers a unique opportunity to be part of a global success story with a local, family feel.

• Accurately process customer orders, invoices, and handle any complaints.
• Manage export documentation and declarations for international clients.
• Utilise SAP to manage and track orders efficiently.
• Liaise with planning, logistics, and accounts to ensure timely fulfilment of orders.
• Schedule and track deliveries, maintaining accurate despatch records.
• Provide inbound support to the field sales team, ensuring seamless communication.
• Deliver exceptional service that reflects the company’s commitment to quality.

• Previous experience in a sales administration or office-based customer service role.
• Familiarity with sales order processing systems and procedures.
• Experience using SAP or similar CRM systems is preferred.
• Proficiency in Microsoft Office, especially Excel and Word.
• Strong communication skills and a confident telephone manner.
• Excellent organisational and time management abilities.
• A proactive, team-oriented mindset with the ability to meet deadlines.

• 24 days holiday plus bank holidays.
• Competitive salary.
• Discretionary bonus scheme.
• Ongoing training and development opportunities.

If you're ready to take the next step in your career and want to be part of a supportive team within a global business, please submit your CV and cover letter detailing your relevant experience and why you are interested in this Sales Order Administrator position.