Sales Administrator

Sales Administrator
Location: Bath
Contract Type: Temporary - 6 months
Hours: 37 hours Monday to Friday
Hourly rate: £17.00 p/h

We are proud to be recruiting on behalf of a respected client for a Sales Administrator to join their growing and dynamic sales team. This is an exciting opportunity for an organised and proactive individual who enjoys working in a fast-paced, customer-focused environment and liaising across multiple departments.

The Role:

As the Sales Administrator, you will report to the Sales Team Leader and play a vital role in managing customer accounts from initial enquiry through to order completion. You'll be working closely with internal teams including Quality, Planning, and Design to ensure all necessary information is in place for smooth production and timely delivery.

This position requires strong communication skills, a good understanding of internal business processes, and the ability to manage expectations while maintaining excellent customer service standards.

Key Responsibilities:

• Handling incoming customer enquiries and directing them to the appropriate internal departments (e.g., drawings, specifications, or new product requests).
• Creating accurate quotes and processing customer orders efficiently.
• Monitoring production progress (WIP) and updating both internal teams and customers.
• Allocating stock items to initiate the despatch process.
• Acting as the main point of contact for customers and relaying key information internally as needed.
• Supporting cross-functional teams with customer-related requests (e.g., environmental documentation, material traceability, and capacity reviews).

What We're Looking For:

• A proactive and conscientious individual with a flexible approach to business demands.
• Strong working knowledge of systems such as SharePoint, D365, Outlook, and Excel.
• Excellent communication and interpersonal skills.
• A focus on continuous improvement and delivering high standards of quality.
• Strong organisational abilities and a calm, problem-solving attitude.
• A collaborative team player with a professional and adaptable outlook.

Why Apply?

This is a fantastic opportunity to join a forward-thinking business where your contributions will make a real impact. You'll be supported by a knowledgeable team and be part of a company that values customer satisfaction and internal collaboration.