Sales and Customer Service Administrator

Your new company
My client is a well-established and growing manufacturing business known for its commitment to quality, innovation, and customer satisfaction. With a strong presence in both domestic and international markets, they are now looking to support their internal team with a dedicated Sales / Customer Service Administrator to manage a busy workload.

Your new role
This is a fantastic opportunity to join a dynamic team on a 6-month contract, with the potential for extension based on performance and business needs. You'll play a key role in supporting the sales function and ensuring a seamless customer experience from order to delivery.
Key Responsibilities

• Act as the first point of contact for customer enquiries via phone and email
• Process sales orders accurately and efficiently using internal systems
• Liaise with production, logistics, and sales teams to ensure timely order fulfilment
• Maintain and update customer records and order tracking
• Assist with preparing quotes, invoices, and sales reports
• Resolve customer issues and complaints with professionalism and urgency
• Support the wider sales and admin team with ad hoc tasks as needed

What you'll need to succeed

• Previous experience in a sales support or customer service role, ideally within manufacturing or a similar sector
• Strong communication and interpersonal skills
• Excellent attention to detail and organisational abilities
• Confident using CRM systems and Microsoft Office (especially Excel)
• A team player with a can-do attitude and a willingness to learn

What you'll get in return

• Opportunity to join a reputable and supportive company
• Hands-on experience in a key administrative role
• Potential for contract extension
• Friendly and collaborative team environment

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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