Sales Support Administrator

Company : Pure Resourcing Solutions

Job Description - Sales Support Administrator

A new role has arisen for a values lead commercial business in Ipswich, the role is a Sales Support Administrator, working closely with the sales team to ensure a smooth, efficient sales process by building relationships with customers and ensuring all customer data is up to date. The role is being recruited on a temporary to permanent basis, with the succesful candidate likely to become permanent after 3 months.

The role involves the following key areas of responsibility;

All aspects of sales order management
Managing and tracking leads and opportunities on the system, following up where appropriate
Chase updates and confirm order statuses with customers and suppliers.
Use market intelligence tools to run and review reports
Building customer relationships and being a key point of contact for new and existing customers
Ensuring all customer data is kept up to date on the CRM system
Provide monthly performance updates for account manager
Always try to improve processes and make them more efficient where possible

Key skills and experience required;

Proven experience in a sales support, sales order processing, administration or customer service role
Good working knowledge of Microsoft Office and using CRM systems
Strong communication skills
Proactive and self-motivated with a solutions focus.
Willingness to learn and adapt to new systems and processes.

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Sales Support Administrator

Job Description - Sales Support Administrator

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