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Salesforce Administrator

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Job Description - Salesforce Administrator

Senior Salesforce Administrator
Gloucester
12 Month Contract
Monday – Friday

PURPOSE OF ROLE:
We are seeking a proactive and detail-oriented Senior Salesforce Administrator to join our growing team to support the implementation of Salesforce. This role is ideal for someone with hands-on experience in both Sales Cloud and Marketing Cloud, and ideally with exposure to or involvement in a Salesforce greenfield implementation. You’ll play a critical part in shaping and maintaining our Salesforce platform to support our commercial and marketing operations during design, build and launch.
RESPONSIBILITIES:
  • Manage the project and rollout of both Sales Cloud and Marketing Cloud within Fluid Water Group
  • Administer and configure Salesforce Sales Cloud and Marketing Cloud environments
  • Work closely with stakeholders across sales, marketing, and IT to gather requirements and deliver scalable solutions
  • Build and maintain automation processes using flows, validation rules, and process builder
  • Assist in the integration of third-party tools and applications with Salesforce
  • Monitor data quality and implement best practices for data hygiene
  • Participate in (or lead) projects involving new feature rollouts, system enhancements, or greenfield implementations
  • Support the development of the Junior Salesforce Administrator

KNOWLEDGE AND SKILLS:
  • Essential Skills & Experience:
    • Proven experience as a Salesforce Administrator
    • Strong knowledge of Sales Cloud and Marketing Cloud
    • Experience with user management, automation tools, and reports/dashboards
    • Understanding of CRM and marketing operations
    • Excellent communication skills with a business-focused mindset
  • Desirable Skills:
    • Hands-on experience in a Salesforce greenfield implementation
    • Salesforce Administrator (ADM 201) certification
    • Salesforce Marketing Cloud Email Specialist certification or equivalent
    • Experience with Marketing Cloud Journeys, Automation Studio, and Contact Builder
    • Familiarity with tools like Pardot, Tableau, or Salesforce-integrated apps
    • Experience of project management
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