Scrum Master

Delivery Lead/Scrum Master
Inside IR35 Contract - 6 months
Hybrid in Berkshire, Hampshire or Scotland
Up to £650pd

We are seeking an experienced Scrum Master/Delivery Lead to oversee the successful delivery of contact centre projects leveraging Oracle CX or Genesys platforms within an Agile framework. This role requires a dynamic leader with a proven track record in managing end-to-end delivery, stakeholder engagement, and team coordination in a fast-paced environment.

Key Responsibilities:

• Lead cross-functional teams to deliver projects on time, within scope, and budget.
• Collaborate with stakeholders to define requirements, deliverables, and success metrics.
• Foster a high-performing Agile environment, promoting collaboration and adaptability.
• Identify and mitigate risks to ensure seamless project delivery.
• Provide clear and concise updates to stakeholders and leadership teams.

Required Skills and Experience:

• Proven experience as a Scrum Master/Delivery Lead in Agile environments.
• Strong expertise in implementation of CRM platform involving Oracle CX, Genesys or other Contact Centre platforms.
• Experience leading Agile change
• Certification in Agile methodologies (Scrum Master, SAFe, etc.) is highly desirable.

Please apply NOW for immediate consideration!

Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.