Security Officer (Temporary - Sickness Cover)

Job Role: Dedicated Relief Security Officer (Temporary - Long Term Sickness Cover) 

Job Type: Temporary / Sickness Cover

Working
Hours: Zero hours (40 hours per week whilst covering long -term sickness)                     

Pay: Â£12.50 per
hour

Location: St Johns
Shopping Centre, St George's Place, Liverpool, L1 1LY

Reporting
to: Soft Services Manager &
Associate Key Accounts Director

Overview

An exciting
opportunity has arisen at Anchor Group Services, for a Dedicated Relief Security
Officer to join our established security team based at St Johns Shopping Centre
in Liverpool on a temporary basis as sickness cover. 

As a Dedicated Relief Security Officer, you will be responsible for conducting regular patrols
throughout the shopping centre, monitoring activity to ensure a safe and secure
environment for all visitors and staff. You will respond promptly to
incidents, liaise professionally with members of the public and site
management, and maintain accurate records in line with operational procedures.
A strong presence, attention to detail, and commitment to upholding site security
standards are essential.

PLEASE NOTE: THIS IS A TEMPORARY POSITION TO ENSURE SUFFICIENT COVER FOR LONG -TERM SICKNESS.

The
successful candidate must have a valid SIA Licence as a minimum, with CCTV
preferred but not essential as training will be provided. This is a fully flexible role requiring availability across a variety of days/shift times (including weekends), as per the site rota. Shifts may start as early as 6am, so reliable transport is essential for early starts. 

Duties
include:

• Protecting the
  client’s property, people and/or assets by providing security services in
  direct accordance with the sites published Assignment Instructions (AI’s) and
  site -specific procedures
  
• Preventing
  losses and damage by reporting irregularities; informing offenders of policy
  and procedures
  
• Preventing
  and escalating incidents in a timely, accurate and appropriate manner to the
  Control Room/ Shift Manager/Operations Manager/Emergency Services as
  appropriate for serious incidents
  
• Operating
  and monitoring site CCTV equipment
  
• Completing
  reports by recording observations, information, occurrences, and surveillance
  activities
  
• Maintaining
  organisation's stability and reputation by complying with legal requirements
  
• Contributing
  to team effort by accomplishing related results as needed
  
• Acting as a
  first line support to customers and visitors to site, providing a professional
  and friendly service
  
• Understanding
  the needs of our customer, respond accordingly to customer queries and requests
  and take appropriate action
  
• Maintaining
  professional conduct at all times
  

• Full 5 -year employment checkable history
  
• Valid frontline SIA licences DS or SG
  
• Customer Service experience and confidence to handle
  conflict in a correct manner
  
• Flexible to meet the job requirements
  
• Excellent communication skills both written and verbal
  
• Smart appearance and be well -groomed
  
• Reliable and punctual
  
• High level of enthusiasm and passion
  
• Ability to work in a fast -moving environment