Senior Business Support Officer

• Pay Rate: £14.02 per hour (PAYE)
• Location: Manchester City Council
• Job Type: Full-time, Temporary (3 months)

Manchester City Council is seeking an experienced Senior Business Support Officer to provide comprehensive support to a Senior Member of Staff during various meetings and events. This role includes administrative tasks, event assistance, and occasional travel. The ideal candidate will offer high-quality, flexible support to enhance the effectiveness of council services.

• Accompany a Senior Member of Staff to meetings and events, providing necessary assistance (note: this does not involve personal care).
• Handle administrative duties such as printing documents, arranging taxis, and completing forms.
• Work may include occasional evening hours and travel outside the city via public transport or taxi.
• Deal efficiently and courteously with queries and correspondence from a wide range of internal and external customers.
• Use initiative and established procedures to resolve queries at the first point of contact or escalate when appropriate.
• Produce and collate accurate information to support the performance of services.
• Update and extract information from management information systems accurately.
• Procure, monitor, and maintain office stationery and equipment in line with procedures and budgets.

• Proven experience in a business support role.
• Excellent organisational and administrative skills.
• Ability to work flexibly and adapt to changing schedules and demands.
• Strong communication skills, capable of dealing with tact and diplomacy.
• Proficient in using office management systems and software.
• Analytical skills to interpret and extract meaningful information from various sources.
• Ability to travel as required for the role.
• Standard Working hours are Monday to Friday 8.30am - 16.30pm, however you may at times have to work over the usual hours due to the nature of the role.