Senior ER Manager

Interim Senior Employee Relations Manager

Based in London, hybrid

Length: 3 months initially

Inside IR35

We are working with a London-based Local Authority to recruit an interim Senior Employee Relations Manager to manage and deliver a customer-focused, professional ER service within the People Policy Framework, overseeing all employee relations casework.

Key Responsibilities of the Interim Service Accountant include:

• Lead and support the ER team to provide clear, balanced, and policy-aligned advice and guidance to services as needed
• Set standards of service, prioritise work based on risk and available resource, escalate issues as needed, identify barriers and recommend mitigations
• Monitor effectiveness of the employment policies and casework management
• Facilitate informal resolution, where possible and appropriate to do so
• Influence delivery from our shared service operations to and for RBK requirements in a planned way, where possible, including data, resourcing, payroll, systems
• Improve governance and central management of terms and conditions and contracts
• Lead and attend casework hearings on workforce issues, including sickness and mental health
• Improve service efficiency and first-time query resolution
• Help streamline work for data team and LMS training compliance
• Focus on improved engagement via a staff survey and action plan

Experience and knowledge required of the Interim Service Accountant:

• Evidenced by being a Chartered Member of the Chartered Institute of Personnel and Development (CIPD), equivalent qualification and/or evidence of equivalent knowledge and experience
• Significant experience of advising and negotiating with all levels of management, unions and staff on HR and/or OD work
• Evidenced by being a Chartered Member of the Chartered Institute of Personnel and Development (CIPD), equivalent qualification and/or evidence of equivalent knowledge and experience
• Can work within a complex public sector organisation and all levels of employees, including casual workers, agency, sub-contractors and work could include supporting our customers, schools, housing partnership and elected members

To apply for this role or to find out about other jobs, please contact Niki Herek on the London Local Government Recruitment team on or send your CV to

*Venn Group’s “Recommendation Scheme”: if you recommend a candidate who is subsequently placed by Venn Group (for a minimum of 2 weeks) you will be eligible for vouchers from a choice of high street organisations