Senior People Operations Manager

Reporting directly to the CPO, you will oversee the operational teams including payroll, rewards, and people data analytics.

This is a senior, hands-on role where you will work collaboratively across the team to optimise our employee experience and drive strategic initiatives, whilst delivering a compliant and robust day-to-day service.

Client Details

Our client is a large organisation operating within the fast-paced and ever-evolving retail industry. With a wide range of products and a strong ethos of customer satisfaction, they have established a strong presence not only in Hangar Lane but across the UK.

Description

Within the role the key area of the role where this person needs experience is the Data Management and Analytics side - the payroll and Reward side are desirable.

People Data Management & Analytics:

• Own the accuracy, security, and integrity of all people-related data
• Ensure we can provide the people team and business leaders with data-driven insights and reporting on key people metrics (turnover rates, compensation trends, etc.) to inform decision-making
• Support the leads within the team to deliver strong data across the business

Payroll Management:

• Oversee the end-to-end payroll process, ensuring timely and accurate processing for all employees in compliance with UK/ROI payroll regulations and tax laws.
• National minimum wage monitoring
• Understanding of shift working

Reward & Benefits:

• Oversee annual pay review cycles and ensure role benchmarking is effective in ensuring we have competitive and fair pay structures
• Ownership of BAU benefits management including a Reward Administrator, ensuring appropriate level of service provided for employees regarding Private Medical cover, Healthcare Assessments, Flu Jabs, eyecare vouchers, and long service awards

Compliance & Risk Management:

• Ensure that all payroll, compensation, and benefits processes comply with relevant UK/ROI legislation, including tax, pension, and employment law.
• Stay up to date on changes to regulations and industry best practices to ensure our policies remain compliant and competitive, creating proposals where necessary to enhance our position
• Act as the primary point of contact for any internal or external audits relating to the people team

Continuous Improvement & Collaboration:

• Drive process improvement and efficiency within payroll, reward, and people data systems, implementing changes as needed.
• Act as a trusted advisor to senior leadership on all matters relating to reward, payroll, and people data.

Profile

• Most important is the experience with HR Operations - ie. data & Analytics and managing a team within this space
• Significant experience in a similar role, ideally within a large, fast-paced retail/hospitality organisation
• Strong knowledge of UK payroll legislation, tax regulations, and benefits administration with an ability to manage complex processes and ensure compliance across payroll, reward and employment law
• Expertise in people data management and the ability to analyse and interpret people data to drive strategic decisions, experience with Oracle EBS-HR would be beneficial
• Excellent communication and stakeholder management skills, with the ability to engage and influence senior leaders.
• A proactive and solutions-focused approach to problem-solving, with strong attention to detail and accuracy
• The ideal candidate will be able to think strategically while having the hands-on expertise to manage day-to-day operations effectively
• Whilst not essential, it would also be preferable to have experience in developing and implementing reward strategies, including compensation benchmarking and incentive programmes.

Job Offer

• 12-18 month fixed term contract at a competitive salary ]
• Brilliant benefits including 7.5% pension, 50% employee discount, 25 days AL
• Gym and cafe onsite
• Onsite parking
• The opportunity to work in a vibrant and supportive team
• An enriching environment that encourages professional growth
• A central location in Hangar Lane, close to transport links

Take the next step in your career and join a company that values its employees and offers excellent rewards. Apply today!