Our client is looking for a senior-level Platform Architect who can act as a trusted advisor on enterprise ServiceNow strategy and governance. This role is all about setting the vision, defining platform standards and guiding technical decisions to ensure ServiceNow remains scalable, healthy and aligned to business goals. You'll work closely with stakeholders, enterprise architects and platform teams to drive consistency and long-term value across the programme.
What you'll be doing:
Defining and owning the ServiceNow platform vision and strategy
Providing architectural guidance and setting platform standards
Shaping governance across instance strategy, integrations and data models
Leading platform governance forums and influencing cross-team decisions
Anticipating and mitigating risks around scalability, performance and technical debt
Promoting leading practices across customers, partners and internal teams
Feeding structured insights back into ServiceNow product and engineering teams
What success looks like:
ServiceNow embedded as a strategic enterprise platform
Clear governance models applied consistently across delivery teams
Reduced technical risk with scalable, sustainable solutions
Recognised as a trusted advisor on platform strategy and governance
What we're looking for:
Experience across ServiceNow, enterprise architecture and platform strategy
Strong track record designing enterprise-scale, multi-workflow architectures
Comfortable influencing senior stakeholders and driving strategic decisions
Experience integrating or assessing AI-driven tools, automation and insights
Expertise in platform governance, integrations and complex delivery models
ServiceNow CTA and architecture/governance certifications are highly desirable
Please note: This is an initial 6 month contract, mainly remote working with occasional client site visits expected, paid on a daily rate inside IR35.
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