Senior Support Worker

Contract:

Full Time

Serenita Care Home is a grand Victorian residence in Weston-super-Mare, just a short walk from the seafront and famous pier. It provides specialist support for individuals with Alcohol-Related Brain Damage, including Korsakoff’s syndrome, promoting independence for up to 34 residents.

As Senior Support Worker, you’ll play a key role in leading our care team, ensuring our residents receive the highest standard of care, and creating a warm, supportive environment.

You’ll coordinate shifts, lead by example, and be responsible for the performance of your team during each shift. Your leadership will help us maintain a caring, efficient, and positive atmosphere in our home.

What You’ll Do

• Lead and Coordinate: Ensure all staff contribute to the smooth running of the home and create the right atmosphere.
• Resident Support: Assist residents with dressing, bathing, toileting, and mobility, always prioritizing their dignity and independence.
• Medication Management: Oversee the ordering, administration, and documentation of medication, maintaining accurate records.
• Effective Communication: Engage with residents, families, healthcare professionals, and team members to ensure clear, compassionate communication.
• Team Collaboration: Foster a team ethos, respecting diversity and promoting a supportive environment for all staff.
• Visitor Interaction: Welcome visitors and show prospective residents and families around the home’s facilities.
• Emergency Response: Respond promptly to emergency call bells, assess situations, and provide or call for assistance as needed.
• Documentation: Write and update care plans, risk assessments, and case notes, ensuring they reflect residents’ needs and wishes.
• Professional Development: Participate in staff meetings, training, and e-learning, taking responsibility for your own growth and development.
• Health and Safety: Be aware of and adhere to Health and Safety policies, including COSHH, and escalate concerns to management.

What We’re Looking For

• Qualifications: SVQ/NVQ Level 2 in Health & Social Care is essential.
• Medication Training: Practical Medication Administration with competencies is required.
• Leadership Skills: Ability to lead, motivate, and develop a team, delegating tasks effectively while maintaining a supportive environment.
• Compassionate Nature: A kind, caring, and compassionate personality with a sense of fun and a commitment to person-centred care.

Our care home is part of Care Concern Group; a market leading, family-owned care group operating over 100 homes across the UK. We are passionate about creating fantastic care homes for our residents to live in and a supportive and fun environment for our team to work in.

We are driven by the five core values that define the Care Concern Group:

Trust | Respect | Passion | Kindness | Inclusivity
These values define who we are and underpin everything we do, from the smallest interaction to the most complex care. If you live by these principles, this is a place where you can belong and truly make a difference.

If you’re ready to embrace a new challenge and use your skills to lead and inspire a team, we’d love to hear from you! Apply today and make a difference.

• Pension
• Additional £2 per hour overtime
• Uniform Provided
• 5.6 Weeks Annual Leave (Based on a full-time contract)