Service Administrator

Join Our Clients Team as a Service & Planning Administrator!
Location: Burton Latimer
Full-Time: (37.5 hours/week)
Duration: 9 month fixed term contract
Salary: £25000 - £26500

Are you a natural organiser with a can-do attitude and a love for keeping things running smoothly behind the scenes? We're on the lookout for a Service & Planning Administrator to become the backbone of our busy Service Department.

Reporting to the Service Office Manager, you'll play a vital role in making sure our engineers, projects, and processes all run like a well-oiled machine. No two days are the same—one minute you’ll be coordinating field engineers, the next you’re processing warranties or fine-tuning reports in the CRM system.

If you’re proactive, adaptable, and thrive in a fast-paced environment where your work makes a real impact, we’d love to hear from you!

What You’ll Be Doing:
Keeping on top of open jobs and essential paperwork
Producing official Low Voltage (LV) and High Voltage (HV) certifications
Scheduling LOLER inspections and managing compliance paperwork
Coordinating external service engineers and road jobs
Processing invoices, repair & maintenance contracts, and warranty claims
Supporting ongoing system improvements with Epicor and digital reporting tools
Assisting with internal projects and supporting the wider After Sales team
Filing, reporting, and handling general admin duties with efficiency and care

What We’re Looking For:
Super-organised and detail-oriented—you love a tidy system and a ticking to-do list
Comfortable juggling tasks and switching gears when needed
Great communication skills—friendly, clear, and confident
Tech-savvy with experience using systems like Epicor (or quick to learn)
A collaborative team player who thrives in a supportive environment

What’s In It For You:
Structured work week with an early Friday finish:
Mon–Thurs: 8:30am–5:00pm
Fri: 8:30am–3:45pm

This is a great opportunity to be part of a friendly, down-to-earth team who value what you bring. Real input into how we work and improve, with opportunities to grow and develop. The satisfaction of knowing your work keeps our service wheels turning

Call us to find out more about the role and send a CV by clicking apply!