Service Charge Assistant

Venn Group are currently partnering with a growing Housing Association who are looking for a Service Charge Improvement Assistant to join their team.

Job title: Service Charge Improvement Assistant

Location: Kent

Salary: £30,000 – 31,000 pa

Duties:

• Deliver high quality customer service and help to resolve queries and complaints
• Attend in-person consultations
• Support the wider business with training as part of the project implementation
• Assist with administrative tasks, including arranging and minuting project meetings, obtaining updates from stakeholders and monitoring and updating the project plan

Experience / Skills;

• Experience in a customer-service focused position
• Well organised, proactive and strong attention to detail
• Intermediate ICT skills
• Full UK driving licence