Service Coordinator

We’re looking for an organised and focused Service Coordinator to join a growing fire protection company based in Witham on a one year FTC. In this role, you’ll be responsible for scheduling service jobs, supporting engineers, and ensuring smooth day-to-day operations.

Starting rate will be circa £14ph working Monday to Friday 08:30-17:00 in their Witham offices. This role will be a one year contract, subject to probation.

Benefits after 12 weeks include 24 days holiday + bank holidays, free parking, and hybrid working opportunities.

The company are looking for someone with great organisation skills, some previous admin or service coordination experience and the ability to manage several tasks at once. If you are available immediately please get in touch!

Duties will include:

• Coordinate and dispatch engineers for maintenance & repair jobs
• Providing excellent customer service at every opportunity
• Communicate with clients to confirm appointments and follow-ups
• Manage work orders and service records
• Maintain the CRM and other various spreadsheets

Experience you’ll need:

• Experience in a coordination, administration, or scheduling role
• Strong communication and multitasking skills
• Ideally experience using scheduling or a CRM
• Ability to work alone and in a team
• Ability to use Microsoft programs especially Excel

If you have strong admin skills and are looking for a chance to join a thriving industry in an interesting and exciting role then please apply today! Any questions please contact Helen @ Pure.