Service Delivery Co-Ordinator

Do you enjoy a customer driven role where you build successful working relationships with both internal and external stakeholders? Do you thrive managing your own workload and the ability to meet specific deadlines using your effective time management skills. If so, we would love to hear from you!

We're recruiting for a Service Delivery Co-Ordinator to join our Property Team. You will play a crucial role to ensure service users' needs are met within agreed time frames in accordance with Serco's contractual obligations to UK Visa's & Immigration (UKV&I), in relation to accommodation and transport for service users.

Job Title: Service Delivery Co-ordinator

Start Date: ASAP

Pay Rate: £12.56

Location: Onsite - Warrington

Working Hours: 40 hours per week - Monday to Friday - Shifts between 8am - 5pm

Key Responsibilities:

• Liaise with suppliers and sub-contractors, as required, to ensure fully compliant and effective transportation service.
• Schedule and allocate workflows for collecting and transporting service users, as required by the contract.
• Monitor the customer portal regularly and frequently and ensure all travel requests are uploaded to facilitate KPI 4 timescales.
• Produce reports, briefings, and information updates to a high standard within limited timeframe.
• Ensuring all responses to the authorities requests are completed within contractual timescales
• Daily monitoring of property and room availability for DA to ensure density remains at a suitable level.
• Liaise with Serco transport officers and sub-contractors, as required, to ensure fully compliant and effective transportation service.
• Schedule and allocate workflows for collecting and transporting service users, as required by the contract.

You will need to hit the ground running on joining us, so it is essential you are a self-motivated person with a pro-active approach to work, experience of managing high volume workloads whilst delivering successful outputs. It's a great time to join AASC, we are one of the largest contracts and you will play a huge part in laying the foundations for continued growth! We offer a supportive and collaborative environment that respects work/life balance and ultimately contributes to the delivery of vital public services in the UK.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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