Service Demand Planning Associate

Our client is a globally leading pharmaceutical company, who are looking for a Service Demand Planning Associate to join their Burgess Hill-based team on a 3 month contract. This is a hybrid role, ideally working 2 days per week in the office.

The successful candidate will support the company to deliver capacity forecast and planning execution to deliver the business strategic goals, through short-term demand planning, mid and long term demand planning, and systems and platforms quality management.

Responsibilities

• Utilise digital tools and systems to regularly monitor demand and supply of service activities, exceptions, and imbalances.
• Takes necessary steps to prevent and/or correct anticipated supply/demand problems considering all alternatives and consequences of decisions.
• Helps identify supply issues associated with established plans and resolve by collaborating with the cross functional stakeholders.
• Support the weekly Demand-Supply balance meetings by providing insight to enable the specialist to build a supply overview to manage demand, execute build reviews and make allocation decisions (as needed).
• Utilise available reports to monitor system data quality to ensure optimal process performance.
• Adhere to process and working instructions for all service activities to ensure we have the best-in-class supply/demand management system in place.
• Responsible for data entry accuracy and efficiency relating to all aspects of inventory management.
• Responsible for developing communication and engagement within the organization.

Requirements

• A level educated or equivalent
• Minimum 5 GCSEs or equivalent (English Language/English Literature, Mathematics A - C grades)
• Previous experience in demand planning function desirable
• Experience of working with a CRM System and making decisions based on data analysis
• Proven track record of managing multiple requests and conflicting priorities in a fast-paced environment
• Proven track record of managing internal/external stakeholders at all levels and effective communication in a pressurised environment
• Previous experience of working in a technology led environment (ideally in healthcare)
• Knowledge of UK and Irish territory (Geography)
• Diligent, analytically minded, with high levels of attention to detail
• The ability to communicate with a wide range of internal stakeholders cross functionally
• An inquiring mind to follow-up inconsistencies and gaps in records
• Capable of understanding and working within processes and protocols guideline
• Ability to work independently or in a group setting with minimal supervision
• Resilient and comfortable dealing with multiple enquiries from all levels in a fast-paced customer centric organisation
• Ability to produce basic management information reports when necessary
• Fluent English language, written and verbal

Job Title: Service Demand Planning Associate

Location: Hybrid based at Burgess hill - ideally 2 days in the office per week.

Salary: £15 - £17 PAYE basic excluding holiday pay or £19.89 - £22.55 UMB rate including holiday pay.

Full Time 6 month contract inside of IR35

For more information, and a full specification, please contact Chloe McCausland at Clearline Recruitment.