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Service Design Manager Telco - £500 PD - Outside IR 35 - Fully Remote

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Job Description - Service Design Manager Telco - £500 PD - Outside IR 35 - Fully Remote

Service Design Manager (Telco) - £500PD – Outside IR 35 – Fully Remote

A leading telecommunications corporation is hiring a Service Design Manager with experience working within the telco industry, implementing service design techniques/approaches for B2B system integrations. The candidate will have an ITIL qualification and a background in service delivery/service design for B2B coupled with C-suite presentation capabilities. Our client is paying £425 PD, Outside IR 35 on a fully remote basis for 3 months (occasional travel to Kent).

Role responsibilities:

  • Experience working with key stakeholders in Commercial, Finance, Technical, Project Support, Operations and Service Delivery.
  • Critically analyse the contractual service requirements for our partners, ensuring any gaps are meeting the requirement are bridged.
  • Identify areas of improvement in the service journey for our partners, ensuring any gaps are identified and requirements are bridged.
  • Identify areas of improvement in the service journey for our strategic Wholesale Partners.
Key skills:
  • A proven track record in Service Delivery / Design or another related business-to-business-facing role is a must.
  • Experience in the telecommunications industry would be highly desirable.
  • Experience working for complex, multi-divisional, multi-geographical business customers/partners is a must-have.
  • An understanding of the ITIL methodology framework is a must have.
Service Design Manager (Telco) - £500 PD – Outside IR 35 – Fully Remote
Original job Service Design Manager Telco - £500 PD - Outside IR 35 - Fully Remote posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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