Service Designer

IT Service Designer

About the Role: As an IT Service Designer, you will design and implement IT end-user and services migration solutions to ensure the successful transfer and adoption of post-transfer user IT accounts, desktops/laptops, associated infrastructure, applications, and systems access. You will collaborate with a small end-user migration team, including a Services Transition Lead, User & End User Compute Coordinator, end-user hardware deployment & floorwalking team, and the primary IT Service Provider within an IT & Records programme workstream. You will also engage with other programme workstreams, transferring sites, and their end-users.

Key Deliverables:

• Design and implement IT services solutions to address IT services transfer and business change requirements.
• Collaborate with transferring sites personnel & functions, the migration & service transition team, and the primary IT Service Provider to validate solution requirements.
• Provide technical guidance and support to the migration and service transition team.
• Ensure solutions are scalable, secure, and aligned with enterprise architecture and IT service management arrangements.
• Support the planning, testing, and execution of the IT services migration.
• Proactively chase down and/or escalate issues where necessary.
• Support the maintenance of safe, compliant, and secure business operations, and people change imperatives.
• Identify, capture, and share lessons learnt and enact timely continuous improvement activities.

About You:

• Strong understanding of IT end-user, end-user compute, infrastructure, applications, and systems migration strategies and principles.
• Excellent problem-solving and analytical skills.
• Strong communication and stakeholder management abilities.
• Ability to manage multiple site migrations simultaneously.
• Experience in developing and delivering service migration solutions in IT change/transformation/transition and M&A type scenarios (Desirable).

Overview:

• Job Title: IT Service Designer
• Main Skill: IT services migration
• Location: Bristol Hybrid
• Salary: Competitive, dependent on qualifications and relevant experience

Key Skills:

• IT end-user migration strategies
• Problem-solving and analytical skills
• Communication and stakeholder management
• Multi-site migration management

Why Apply: Join a dynamic team where your expertise in IT services migration will make a significant impact. Work in a collaborative environment that values innovation and continuous improvement.

Additional Information: Due to the nature of work undertaken by our client, incumbents of these positions are required to undergo pre-employment screening and must be able to satisfy clearance criteria for UK Security Vetting to SC Level.
Electus Recruitment Solutions provides specialist engineering and technical recruitment solutions to several high technology industries. We thank you for your interest in this vacancy. If you don't hear from us within 7 working days, please presume your application has been unsuccessful on this occasion. You are of course free to resubmit your CV/details in the future and we shall assess your suitability at that time.

Contract Type: This role is a contract position.