Service Designer - Local Authority

My client in Greater London is looking to appoint a talented Service Designer on a Contract basis.

This role will work in a multidisciplinary team, alongside researchers and developers, to deliver word-class, user-centred public services.

About the role:

Based in Greater London (Hybrid):

• Analyse failure within services and identify root causes for that failure
• Identify opportunities for cost reduction and improvement within an existing service
• Understand user needs and identify where separate interactions with government should act as one service that meet that need
• Arrange these separate interactions into rational user journeys within that service
• Look for commonalities in activities across services where products could be made
• Understand the existing supporting system of a service and design targeted improvements to that system to accommodate the new service - both digital and process based

About you:
You will have the following experiences:

• Extensive experience in a similar role.
• Local Authority / Public Sector experience is highly advantageous
• Be able to sketch and prototype on paper and in HTML
• Be able to work quickly in an agile environment

What's on offer:

• Salary: £695+ per day, Inside IR35

*negotiable based on experience

*please submit your CV with the rate you require

• Hybrid working
• Contract type: Contract
• Hours: 09:00 -17:00 Monday to Friday

How to apply

• Once your CV is received, if you are successful you will be contacted.
• Due to the extremely high number of applications, it may not be possible to contact every applicant. As such, if you are not contacted please assume you have not been successful on this occasion.

About Spencer Clarke Group

Here at Spencer Clarke Group, we pride ourselves on connecting you with the best career opportunities; our experienced Consultants have extensive market knowledge and will also provide expert career advice along the way.

When you join us, you will receive:

• Access to a wide range of temporary and permanent opportunities
• Free DBS checks
• Post Placement Aftercare
• Loyalty reward scheme and regular competitions for our agency professionals

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