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Service Designer, Transition Lead, ITIL / ITSM

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Job Description - Service Designer, Transition Lead, ITIL / ITSM

Service Designer, Transition Lead, ITIL / ITSM in City of London, London, EC2M | Syntax Consultancy Limited Search Search These jobs were popular with other job seekers Service Designer Lynx Recruitment Limited City of London (EC2V) Up to £500 per day 8 hours ago NEW Service Design Architect (SC & DV-Eligible) Sanderson Government and Defence London £75000 - £85000 per annum 2 days ago Design & Delivery Lead - Digital & Innovation Operating Model Sanderson Government and Defence London £570 - £720 per day 13 hours ago NEW Senior Service Designer (GDS) Sanderson Government and Defence London £450 - £470 per day 13 hours ago NEW Service architect - £450 a day inside IR35 - London Exalto Consulting ltd London £450 inside IR35 3 days ago CX Designer Motability Operations Bristol (BS1) Competitive Salary + Benefits 2 days ago Senior User Researcher TALENT INTERNATIONAL UK LTD UK £500.00 - £550.00 per day 14 hours ago NEW Head of PMO Progressive Recruitment Swindon (SN1) Up to £110 per hour 8 hours ago NEW Design Manager Ashbrittle Central London (W1) Up to £100,000 per annum plus car / alllowance plus benefits 3 days ago Service Designer - Government Stealth IT Consulting Limited UK £500 per day 500 Outside IR35 1 week ago Service Designer Lynx Recruitment Limited City of London (EC2V) Up to £500 per day 8 hours ago NEW Service Design Architect (SC & DV-Eligible) Sanderson Government and Defence London £75000 - £85000 per annum 2 days ago Design & Delivery Lead - Digital & Innovation Operating Model Sanderson Government and Defence London £570 - £720 per day 13 hours ago NEW Senior Service Designer (GDS) Sanderson Government and Defence London £450 - £470 per day 13 hours ago NEW Service architect - £450 a day inside IR35 - London Exalto Consulting ltd London £450 inside IR35 3 days ago CX Designer Motability Operations Bristol (BS1) Competitive Salary + Benefits 2 days ago Senior User Researcher TALENT INTERNATIONAL UK LTD UK £500.00 - £550.00 per day 14 hours ago NEW Head of PMO Progressive Recruitment Swindon (SN1) Up to £110 per hour 8 hours ago NEW Design Manager Ashbrittle Central London (W1) Up to £100,000 per annum plus car / alllowance plus benefits 3 days ago Service Designer - Government Stealth IT Consulting Limited UK £500 per day 500 Outside IR35 1 week ago Service Designer, Transition Lead, ITIL / ITSM Syntax Consultancy Limited View Profile City of London, London, EC2M Contract Published: 8 hours ago £425 - £450 Per Day Outside IR35 Service Designer, Transition Lead, ITIL / ITSM Syntax Consultancy Limited Service Designer / Transition Lead - SC Cleared 3 Month Contract London (Hybrid) £425-£450/day (Outside IR35) Service Designer / Transition Lead needed with active SC Security Clearance . Experience the Design, Governance, Business Change and Transition activities required to establish a compliant Service Model aligned agreed obligations. Worked with Service High-Level Design (SHLD), RACI model, Requirements Traceability Matrix (RTM) & Business Change. Paying up to £450/day (Outside IR35). Start ASAP in May 2026 and rolling 3 month contract. Hybrid Working - 2/3 days/week remote (WFH) + 2/3 days/week working from the office in London . Working with a global IT Consultancy on large-scale network solutions projects for a Telecoms end client. Key skills, experience + tasks will include: Proven experience in Service Design / Service Transition roles Strong understanding of ITIL / ITSM frameworks onboard resource to lead and coordinate the Design, Governance, Business Change and transition activities required to establish a compliant Service Model aligned to contractual obligations and customer approval. Process flow diagrams and process for each of the ITSM processes (e.g. incident and change management). Experience delivering service readiness in large transformation programmes Ability to create governance artefacts: SHLD (Service High-Level Design), RACI, RTM (Requirements Traceability Matrix) Experience with business change, training and adoption. Strong stakeholder management. Background in telecoms or large-scale enterprise environments preferred SC Security Clearance active is essential for this contract - SC used last 12 months. Desirable Experience with tools such as ServiceNow Exposure to Network / Infrastructure services Experience working with suppliers and third-party vendors In Short Industry Engineering Founded 1987 Location Derbyshire Company size 50 - 199 Who We Are Welcome to Syntax. We are a leading independent IT, Digital and Engineering recruitment specialist with a 30+ year track-record of connecting talented tech professionals with businesses throughout the UK & Europe. From our Derby HQ and London offices, we help our customers become more successful by connecting them to the best IT & Engineering talent available on the market today. We specialise in ‘high-end’ Contract and Permanent recruitment. We deliver niche skill-sets that other non-specialist agencies struggle to find. What We Do We fill high stakes, business critical vacancies that make an immediate positive impact on productivity and performance – from one-off / contingency recruitment to complete Project Teams and senior-level appointments. We provide talent across the full skills spectrum and project life-cycle. We support a wide range of markets including – IT Services / Consultancies, Government, Education, NHS, Banking, Telecoms, Manufacturing and Retail – from large multi-nationals to SMEs. As an agile small-to-medium-sized business, we have the flexibility to offer a range of recruitment services tailored to your specific requirements – not a ‘one size fits all’ approach. We build long-term partnerships with clients and candidates based on mutual trust. We have established a reputation for quality, reliability and professionalism. Above all, we deliver results! At Syntax we understand that great people are at the heart of driving strong business performance. Whatever your requirements we have the experience to tailor a solution that works for you and your business. Similar Service Designer, Transition Lead, Itil / Itsm Jobs Popular with Other Job Seekers Service Designer Lynx Recruitment Limited City of London (EC2V) Up to £500 per day 8 hours ago NEW Service Design Architect (SC & DV-Eligible) Sanderson Government and Defence London £75000 - £85000 per annum 2 days ago Design & Delivery Lead - Digital & Innovation Operating Model Sanderson Government and Defence London £570 - £720 per day 13 hours ago NEW Senior Service Designer (GDS) Sanderson Government and Defence London £450 - £470 per day 13 hours ago NEW Service architect - £450 a day inside IR35 - London Exalto Consulting ltd London £450 inside IR35 3 days ago CX Designer Motability Operations Bristol (BS1) Competitive Salary + Benefits 2 days ago Senior User Researcher TALENT INTERNATIONAL UK LTD UK £500.00 - £550.00 per day 14 hours ago NEW Head of PMO Progressive Recruitment Swindon (SN1) Up to £110 per hour 8 hours ago NEW Design Manager Ashbrittle Central London (W1) Up to £100,000 per annum plus car / alllowance plus benefits 3 days ago Service Designer - Government Stealth IT Consulting Limited UK £500 per day 500 Outside IR35 1 week ago Service Designer jobs Service Designer jobs in City Of London IT jobs IT jobs in City Of London Management jobs Management jobs in City Of London Jobs in City Of London Service Desk Analyst jobs Service Management jobs Services Manager jobs Service Engineer jobs Solutions Consultant jobs Service Delivery Manager jobs Technical Services Manager jobs Service Management Consultant jobs Service Manager jobs Servicenow Developer jobs Service Design jobs Services jobs Service jobs Solution Architect jobs Service Advisor jobs Servicenow jobs Get hired. 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