Service Desk Analyst

Service Desk Analyst – Chichester – Onsite

My customer is looking for a Service Desk Analyst to manage BAU workload and ticket excess. The ideal candidate will be a personable Service Desk Analyst with a professional passion for providing high quality IT support services.

Key responsibilities of the Service Desk Analyst:

- Handling 1st line support tickets.

- Provide first point of contact IT support for users across the business.

- Helping with a excess of IT support tickets.

- Setting up devices.

Service Desk AnalystExperience/Technologies:

- Microsoft Stack including Office 365 – Administration and support

- Active Directory – User support

- Understanding of Windows 10/11 operating system – Administration and support

- Using ticketing system to respond to portal requests using Halo ITSM – User support

The successful candidate will be required to work 5 days a week onsite in Chichester.

To discuss this exciting Service Desk Analyst opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Matt Farrell, by exploring the VIQU IT Recruitment website.

To be the first to hear about other Service Desk Analyst roles and other exciting opportunities, technology, and recruitment news, please also follow us at ‘VIQU IT Recruitment’ on LinkedIn, and Twitter: @VIQU_UK