Service Manager

Your new company
Hays is working with a respected supported housing provider to recruit a Service Manager with a strong focus on people management. This role spans two vital schemes: one supporting individuals with learning disabilities and another offering accommodation and support to young parents. This is a unique opportunity to bring stability, motivation, and a sense of community to both staff and service users.

Your new role
This is a key leadership role overseeing two supported accommodation schemes. You'll be responsible for guiding a team through a period of change, restoring structure and morale. The role requires a compassionate and confident leader who can balance operational excellence with emotional intelligence. You'll ensure high standards of care, compliance, and staff wellbeing across both services.
Key Responsibilities:
- Provide motivational leadership and rebuild team morale following a challenging period
- Foster a positive, emotionally supportive environment for both staff and service users.
- Oversee daily operations, ensuring quality service delivery and regulatory compliance.
- Manage housing and income functions, including tenancy sustainment and rent collection.
- Build strong stakeholder relationships and promote best practice in supported living.

This is a full-time temporary role offering 35 hours per week, Monday to Friday, with no evening or weekend shifts required. The position is expected to last for a minimum of two months, with the possibility of extension depending on service needs.

What you'll need to succeed

- An Enhanced DBS
- A strong background in people management, especially in challenging environments.- A calm, confident leadership style with the ability to rebuild morale and structure.
- Excellent communication and conflict resolution skills.
- Experience supporting individuals with complex needs, including learning disabilities and young parents.
- A person-centred approach that prioritises dignity, respect, and empowerment.
- Emotional intelligence, empathy, and the ability to nurture and motivate teams.

What you'll get in return
This is more than a management role - it's a chance to make a real difference in the lives of vulnerable individuals while supporting and empowering a dedicated team.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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