Service Support Assistant

Recruiting Now: Service Support Assistant

We’re looking for a Service Support Assistant to join the Business Support Service team in Leicestershire.

Location: Leicester (1–2 days in the office)
Rate: £16.94 per hour
Contract: 2 months initially

About the Role
The role involves supporting a busy service area by managing information accurately, improving data quality, and ensuring work is completed within agreed timescales. You’ll handle a mix of administrative tasks and customer service responsibilities, requiring strong attention to detail and good organisational skills.

Key tasks include:

• Responding to and screening calls, emails and enquiries in a professional manner.

• Preparing documents such as reports, spreadsheets, minutes and presentations.

• Diary management, arranging meetings and appointments.

• Tracking and prioritising workloads, resolving straightforward issues independently.

• Providing support across the wider team and assisting with urgent work when required.

What We’re Looking For

• Strong administrative and IT skills.

• Good communication and organisation.

• Ability to work accurately, manage priorities, and use initiative.

If you’re interested, please apply!