Service Support Officer

Company : Certain Advantage

Job Description - Service Support Officer

Service Support Officer
Oldbury
Circa £15 per hour
Initially 6 months
Full-time / Part-time

Certain Advantage is partnering with a Children Trust to recruit Service Support Officers in the Oldbury area. You will be supporting Officers by inputting and maintaining order trackers, taking minutes, and interacting with visitors.

Key Responsibilities:

Collaborate within a team to deliver comprehensive administrative assistance across all departments of the organisation.
Leverage digital tools and internal systems to enhance administrative efficiency, maintaining fluency in all utilised software platforms.
Accurately document proceedings during meetings, events, and conferences, ensuring detailed and precise record-keeping.
Manage scheduling and calendar coordination for team members, organising appointments, reserving meeting spaces, and communicating logistical details to all relevant parties.
Serve as the initial point of contact for guests and handle inquiries via phone and email with professionalism and efficiency.
Oversee the procurement and replenishment of office supplies, handle returns when necessary, and liaise with vendors to maintain budgetary and inventory control.
Execute financial operations including processing payments, maintaining accurate transaction logs, and managing areas such as petty cash, inventory tracking, purchase orders, and allowances for carers and independent living programs.

Your Background:

Proven experience in an office environment
You have good financial acumen / are good with numbers.
Planning and organising events and diaries.
Knowledge and ability to utilise Microsoft Office-based packages (e.g. power point, excel, word).
You have good attention to detail

During the Interview, We May Ask You About:

Your experience with Excel and PowerPoint
What office software have you used?

Are you intrigued? Apply now! Lukas - /

Working with Certain Advantage
We go the extra mile to match top talent with the right opportunities. Whether you're looking to make a big impact or take the next step in your career, we’re here to support you. We work with businesses across the UK in Engineering, IT, Finance, and Marketing. If this role isn’t for you, visit certainadvantage.co.uk to sign up for job alerts and career advice.

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Service Support Officer

Job Description - Service Support Officer

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