Site Reliability Engineer/Operational Support

Site Reliability Engineer/Operational Support

London

6 Months contract

Overview

We are looking for a proactive and technically strong SRE Engineer to join a leading Investment client’s operations team on a contract basis. This role blends cloud engineering, automation, monitoring, and structured operational support.

You will play a key role in maintaining platform reliability, improving automation, strengthening observability, and ensuring operational best practice across our Microsoft Azure environment.

This position is ideal for someone who enjoys solving complex problems, automating repetitive tasks, and working within a well-structured ITIL-aligned operations environment.

Key Responsibilities

• • Design, develop, and maintain automation solutions using PowerShell to optimise workflows and improve operational efficiency
  • Monitor platform performance, availability, and security using tools such as Datadog
  • Support and maintain Microsoft Azure services, including governance, networking, and security configurations
  • Manage and support identity and endpoint services including:
  • Microsoft Intune
  • Microsoft Entra ID (Azure AD)
  • Active Directory (Group Policy, user lifecycle, device management, conditional access)
  • Participate in Incident and Change Management processes aligned to ITIL best practices
  • Investigate, diagnose, and resolve technical issues using structured troubleshooting methods
  • Contribute to continuous improvement of operational processes, documentation, and automation tooling
  • Work within defined SLAs, escalation paths, and change controls

Technical Skills & Experience

Essential

• • Strong PowerShell scripting experience for automation and infrastructure tooling
  • Hands-on experience with monitoring and observability platforms (preferably Datadog)
  • Solid working knowledge of Microsoft Azure services, governance, networking, and security
  • Practical experience with:
  • Microsoft Intune
  • Microsoft Entra ID (Azure AD)
  • Active Directory (Group Policy, identity lifecycle, device management)
  • Experience working in structured operations or support environments with defined SLAs and change management controls
  • Good understanding of ITIL principles, particularly Incident and Change Management

Desirable

• • Experience improving monitoring maturity and observability practices
  • Experience implementing automation to reduce operational overhead
  • Exposure to security best practices in cloud environments