Software Product Support Engineer

Our client, a trusted partner of the UK's Ministry of Defence, is seeking an experienced Software Product Support Engineer. The successful candidate will join a dedicated team with a passion for software and its effective deployment in battlespace Command and Control (C2) weapon systems. We work with cutting-edge technology at the forefront of European missile system design, ensuring the delivery of safe, secure, and reliable products to our customers.

Key Responsibilities:

• We are seeking a skilled software engineer to support the in-service missile-system middleware solutions. The successful candidate will work as part of a small team to investigate and resolve issues as they arise.
• A significant aspect of this role involves debugging and engineering investigation. Given the complexity of the software, our client requires an individual with an inquisitive nature who can effectively investigate issues and discuss solutions with their customers.
• The products necessitate Linux Operating System (OS) configuration, support, and security solution maintenance. Therefore, experience with Linux is essential for this position.
• This role offers the opportunity to work across multiple applications on both land and maritime projects within the systems software department, involving some of the most advanced missile systems in the world across various warfare domains.

What do you need?:

• Proficiency in C or C++ (at least one is essential), Ada, and/or JavaScript, along with shell scripting languages, backed by a solid foundation in software engineering.
• Experience in configuring and maintaining Linux OSs (Redhat and/or Ubuntu), including Kernel configuration and Kernel testing.
• A passion for software engineering, with the ability to innovate and think critically to understand and solve complex software problems.
• This is a technical support role, so clear communication of technical matters to non-technical stakeholders is an essential skill.
• Comfortable working within a team in a collaborative environment, communicating and contributing to resolve emerging issues.

What happens now?

Upon submission of your application, should it meet our selection criteria, you will be contacted via e-mail by one of our talent acquisition specialists to arrange a screening call. This telephone chat is structured to explore a series of questions aimed at matching your competencies and capabilities to the specific demands of the position. Please note, this screening is contingent upon the initial success of your application.

Security Clearance:

British Citizen or a Dual UK national with British citizenship

Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by our clients Security Team.

More about the role:

For more than 70 years, our client has been in a strong partnership with the UK military. They have accomplished numerous milestones in defence engineering and have provided essential defence capabilities to meet the requirements of the armed forces across land, sea, and air.

This role is based in Bristol, at one of their state-of-the-art sites that plays a crucial role in missile operations. The location boasts excellent transportation links, outstanding learning and development opportunities, and a variety of social, charitable, and sporting activities.