Student Records Officer- London

Company : Confidential

Job Type : Contract

London

Number of Applicants

000+

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Job Description - Student Records Officer- London

Student Records Officer needed in Central London. This role will start asap and is £15.50 per hour. This role is 3 months to begin with. This role is 9-17.30.

Key Responsibilities and Accountabilities

Maintaining the student records

Monitoring and processing changes to the student record from staff, faculty and other departments within the University.
Maintaining an accurate, central record of information relating to students including personal details, identification and qualifications documentation, correspondence etc and any changes to registration details.
The accurate monitoring, management and reporting of interruptions of study, transfers, suspensions, withdrawals and more.

Student Queries

Responding to student queries via our Case Management System (CMS – Salesforce) and email in customer centric and timely manner.
Liaising with different departments, such as the Schools, Visa Compliance and Academic Quality, to resolve these queries.

Reporting & Projects

Creating and developing reports, using appropriate end user tools.
Assisting with projects from time to time.

Skills, knowledge, qualifications required for job

Knowledge of the Higher Education Sector
Excellent attention to detail
Administrative experience, preferably in the education sector
Advanced knowledge of Microsoft Outlook, Word and Excel
Problem-solving skills
Strong organisational skills with the ability to successfully multi-task
Ability to work effectively under pressure
Proactive, with the ability to work within a team
Self-motivated with an ability to thrive under pressure
Customer-focused with the ability to communicate at all levels with internal and external stakeholders
Good track record of GDPR compliance

Original job Student Records Officer- London posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

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Student Records Officer- London

Job Description - Student Records Officer- London

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