Switchboard Operator

Location: Inner London (SW3)

Pay Rate: £14.65 per hour PAYE (Weekday rate)

Employment Type: Temporary (2 - 6 months)

Working Hours: 37.5 hours per week, varying shifts

Shift Patterns:

• Early Weekday: 8:00am - 5:00pm
• Late Weekday: 12:00pm - 9:30pm
• Early Weekend: 8:00am - 12:30pm
• Middle Weekend: 12:30pm - 5:00pm
• Late Weekend: 5:00pm - 9:30pm

About the Role: Are you confident in handling outgoing and incoming calls? My client, a Healthcare Provider within Inner London, is seeking a Switchboard Operator for an ongoing temporary assignment starting ASAP.

Key Responsibilities:

• Answering all calls promptly, politely, and helpfully to ensure a quality service to all clients.
• Using appropriate questioning techniques to obtain relevant information from callers.
• Assessing caller needs to direct them to the correct department.
• Taking Ambulance Service calls for primary admissions and following procedures to alert relevant staff.

Requirements:

• Comfortable working in a fast-paced environment with frequent changes in focus.
• Calm-minded, capable of dealing with distressed callers.
• Flexible with working hours, as shifts may change depending on staff levels.

If you are looking for temporary work in Inner London and meet the above criteria, we would love to hear from you!