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Team Operations Manager

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Job Description - Team Operations Manager

Team Operations Manager (6-Month Contract), Poole

Our client is an extremely well-established and reputable commercial distribution company based in Poole, known for delivering excellence and efficiency across their operations.

With a strong presence in their sector and a dynamic team, they are currently seeking an experienced and driven professional to join them on a 6-month interim basis to support the senior leadership and drive operational performance.

Due to their increasing demand, they require a results-oriented and commercially savvy Team Operations Manager professional to provide hands-on assistance in overseeing their internal teams and ensuring continued success during a period of growth. This role will be pivotal in maintaining team momentum, streamlining processes, and contributing to strategic business functions.

Working as a Team Operations Manager, you will be responsible for a number of Key Responsibilities:

  • Provide direct support to senior management with daily operations and decision-making processes.
  • Oversee and support a team of account managers, ensuring optimal performance and team cohesion.
  • Drive continuous improvement in operational processes and customer service delivery.
  • Manage and refine people processes, including performance reviews, team meetings, and training initiatives.
  • Monitor key performance indicators and contribute to data-driven decision-making.
  • Collaborate with stakeholders across departments to ensure cross-functional alignment.
  • Maintain high levels of efficiency, prioritisation, and multitasking in a fast-paced commercial environment.
  • Support strategic planning and implementation of short-term business goals.

The Ideal Candidate Will Have Team Operations Manager experience ideally within a Distribution environment, including:

  • Strong commercial awareness and business acumen.
  • Proven ability to manage and enhance people processes effectively.
  • Exceptional multitasking and organisational skills.
  • A hands-on approach with a proactive and solutions-focused mindset.
  • Track record of successfully leading and motivating account management teams.
  • Excellent communication and interpersonal skills at all levels.
  • The ability to hit the ground running and add immediate value.
  • Experience in commercial distribution or a similar fast-moving sector (desirable).

Contract Type: Fixed-Term (6 Months)
Start Date: ASAP
Location: Office-based in Poole (some flexibility may be considered)
Compensation: Competitive, based on experience plus benefits

Team Operations Manager

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