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Technical Administrator

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Job Description - Technical Administrator

Join Our Team as an Technical Administrator!
Location: Worcester Royal Hospital | Contract: Fixed Term (6 months) | Hourly Rate: £15.00

Are you an organised and proactive individual looking for an exciting opportunity in the healthcare sector? Our client, a leader in innovative medical equipment and solutions, is seeking a dedicated Administrator to support their busy office at the Worcester Royal Hospital. If you're ready to make a difference, we want to hear from you!

Why Join Us?

  • Flexible Work Arrangement: After training, enjoy the freedom to work from home three days a week!
  • Competitive Pay: Earn £15.00 per hour for your valuable contributions.
  • Supportive Environment: Be part of a collaborative team that prioritises customer satisfaction and service excellence.
  • Enhanced DBS Required: Ensure the safety and trustworthiness of our healthcare services.

Your Role:
As an Administrator, you will play a vital role in supporting the administration functions of our service. Your responsibilities will include, but are not limited to:

  • Managing maintenance contracts and services, including obtaining quotes and identifying service failures.
  • Raising orders for parts and repairs, validating received goods, and updating the stock management system using SAP.
  • Responding to customer enquiries promptly and accurately regarding costs.
  • parcelling and dispatching equipment when necessary.
  • Administering internal and customer asset registers, ensuring timely updates and compliance.
  • Monitoring and reporting on customer satisfaction through regular surveys.
  • Providing Helpdesk services to meet contractual requirements and prioritising jobs for engineers.
  • Supporting the management team with training records and arranging authorised training.

Qualifications & Experience:

  • Experience working in a busy office environment.
  • Basic commercial/financial awareness.
  • Strong communication skills, both verbal and written.
  • Proficient in office software and service management packages.
  • Ability to work with a diverse team and clientele.

This role is perfect for someone who thrives in a fast-paced environment and is passionate about delivering exceptional customer service. If you are ready to take on new challenges and grow within the healthcare industry, apply today!

How to Apply:
If you're excited about this opportunity and meet the qualifications, please submit your application with your CV. Join us in making a meaningful impact in healthcare!

Don't miss out on this chance to be part of a dynamic team focused on innovation and excellence in healthcare services. We can't wait to meet you!

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

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