Technical Administrator Support officer with Children's and Families Department

KeyResponsibilities:

• Setupnewreferralsandmanageassociatedaccountreconciliationsinaccordancewithauditandcompliancerequirements.

• Processpaymentsalignedwithagreedcarepackagesandmaintainaccuratefinancialrecords.

• Communicateeffectivelywithclientsandcolleaguestoexplain,clarify,andsimplifyaccountreconciliationprocesses.

• Engagedirectlywithclients,bothinpersonandoverthephone,includinghandlingoccasionalchallenginginteractionscalmlyandassertively.

• Useinitiativeandstronganalyticalskillstoresolvediscrepanciesandensuretimelycompletionoftasks.

EssentialSkillsandExperience:

• ProficientinITapplications,includingMicrosoftExcel,Word,andemailsystems.

• Competentinusingcomputerizedsystemsandstandardsoftware,withstrongkeyboardanddataentryskills.

• Excellentorganizationalandtime-managementabilities;capableofprioritizingworkloadeffectively.

• Stron