Technical Application Specialist

Technical Application Specialist

Location - London (3 days per week minimum)

Contract length - 6 months

Job Description

Technical Application Specialist, acting as our Subject Matter Expert, leading the design, support, and continuous improvement of business-critical policy administration systems. This role combines technical application support and functional system ownership to ensure seamless operations and innovation across the platform estate.

Responsibilities:

• Reports directly to the Technical Applications Lead, acting as a senior member of the technical applications team.
• Be our SME and source of knowledge for our PAS system across the entire enterprise.
• Investigate and resolve technical issues, including performance problems and security incidents, ensuring minimal disruption to business operations.
• Actively participate in projects, including upgrades, deployments, etc.
• Maintain accurate documentation of PAS configurations and ensure compliance with industry standards and best practices.
• Create and maintain knowledge base articles.
• Identify and address vulnerabilities and compliance issues through audit remediation activities, ensuring our PAS systems meet regulatory and security standards.
• Manage relationships with relevant partners, suppliers/vendors, standards

Skills and Experience:

• Deep understanding of Policy Administration Systems (PAS) functionality and architecture.
• Experience with specific PAS platforms (Eclipse Broking, Applied Epic, SaaS solutions) is highly desirable.
• Familiarity with insurance products and their configuration within a PAS.
• Proficiency in troubleshooting and resolving complex technical issues.
• Experience with system integrations (APIs, web services, batch processes), as PAS often integrates with many other core insurance systems (CRM, Claims, Billing, Data Warehouses).

Technical skills:

• Cloud Platforms and SaaS/PaaS solutions
• Application configuration
• PAS Data Model
• API Management
• Policy Administration System configuration
• Mimecast
• Performance Testing
• Patch management, Group policy management

Understanding of:

• Security (All disciplines)
• Data & Reporting (Desirable)
• Policy Administration Systems (Insurance)
• Microsoft & Google products
• SaaS licensing & Commercials

Candidates must have insurance or reinsurance experience

Please send me a copy of your CV if you meet the requirements