Technical Business Analyst - 12-18 months - NEWCASTLE

Business Analyst
Location: Newcastle
12-18 month FTC
Salary £50,000

Please Note: Any offer of employment is subject to satisfactory BPSS and eligible for SC security clearance, which requires 5 years of continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application. Note: This is in line with specific UK public sector client requirements.

Hybrid Working: This role requires working from our Newcastle 3 days per week.

About Nology:
Nology is a forward-thinking tech consultancy committed to delivering high-impact digital solutions across the UK public sector. We partner with government departments and public bodies to build modern, user-focused services that drive meaningful change. Our teams are passionate about technology, agile delivery, and improving outcomes for citizens.

We value diversity, continuous learning, and collaboration. At Nology, you’ll be supported to grow your career in a fast-paced, innovative environment where your work contributes to real-world improvements in public services.

As a Business Analyst, you will:

• Act as the critical link between public sector stakeholders and delivery teams, using data and insights to assess processes, capture requirements, and shape effective, user-centred solutions.
• Develop functional specifications, process flows, user stories, acceptance criteria, and other artefacts to communicate clear and actionable requirements to delivery teams.
• Conduct business impact assessments across multiple departments or policy areas to evaluate and prepare for change.
• Support service design by mapping current vs. future state journeys, identifying service gaps, and proposing enhancements.
• Work closely with delivery managers, user researchers, content designers, and developers in agile, multidisciplinary teams.
• Ensure operational readiness across government stakeholders and support successful rollouts through training plans and change comms.
• Contribute to testing phases by reviewing test scripts, clarifying requirements, and triaging defects.

At Senior Analyst and Consultant Levels, you will:

• Take ownership of client relationships and lead discovery phases with government stakeholders.
• Translate complex policy or operational requirements into clear digital service specifications.
• Work closely with technical and solution architects to shape robust, secure, and scalable public sector systems.
• Coach and mentor junior analysts and help build capability within the wider team.
• Apply a strong toolkit of Business Analysis methods (e.g., MoSCoW prioritisation, BPMN, user story mapping, root cause analysis).
• Have experience working to GDS (Government Digital Service) standards or equivalent public sector frameworks.
• Demonstrate a track record of delivering successful digital services within the public sector.