Technical Support Officer

Our mission is simple… to help the world Love Mondays.

Every week, thousands of people across the UK start a new job – and it’s our job to help them get there.

REED is a specialist provider of permanent, contract, temporary and outsourced recruitment solutions

?? Location: Ashton-under-Lyne

?? Pay Rate: £13.63 - £14.30 per hour (PAYE)

?? Contract: Temporary – Up to 3 months

?? Hours: Full-time

About the Role

We are seeking a proactive and detail-oriented Technical Support Officer to join our client’s Planning Services – Building Control team on a temporary basis. This is a fantastic opportunity to contribute to a customer-focused service that ensures compliance with Building Regulations across the borough.

As a Technical Support Officer, you will provide essential technical and administrative support to the Building Control team, helping to maintain high standards of service delivery and regulatory compliance.

Key Responsibilities

• Register and validate Building Regulations applications using corporate systems (e.g., Idox).
• Prepare and issue consultations and statutory documentation.
• Respond to enquiries via phone, email, and written correspondence.
• Manage inspection bookings and issue Completion Certificates.
• Maintain financial records, process invoices, and support fee collection.
• Assist with Dangerous Structures reports and Demolition Notices.
• Support data reporting and KPI submissions to the Building Safety Regulator.
• Handle Local Land Charges Searches and maintain accurate statutory registers.

About You

Essential Qualifications:

• Minimum of 5 GCSEs including Maths and English.

Essential Skills & Experience:

• Proven experience in a Building Control environment.
• Strong understanding of Building Control legislation and processes.
• Excellent IT skills, including Microsoft Office and GIS.
• High attention to detail and data accuracy.
• Strong communication and organisational skills.
• Ability to manage competing priorities and deadlines.

Desirable:

• LABC Level 3 Certification in Building Control Technical Support.
• Experience with Idox or similar planning/building control systems.
• Project management experience.

Why Join Us?

• Competitive hourly rate.
• Opportunity to work in a supportive and collaborative team.
• Gain valuable experience in a local authority setting.
• Be part of a service that makes a real difference in the community.

How to Apply

If you’re ready to bring your technical and administrative expertise to a dynamic team, we’d love to hear from you. Apply today and help us build a safer, better borough.

18% of the business is owned by the Reed Foundation, which supports good causes around the world. Set up by Sir Alec Reed in 1985, it’s the driving force behind all of REED’s philanthropic activities.

The Foundation provides funding for a number of charities, channelled via the Big Give, the online donation platform that allows donors to discover and donate to projects of interest.