Telecare Equipment Installation Officer

Positive Employment is currently recruiting for a Telecare Officer for our client, a local government organisation based in East Devon.

This role is a 6-month initial contract with the possibility to extend. This role is to be conducted fully on site.

Duties and Responsibilities but not limited to:

• To install alarm and telecare equipment including key safes to private service users.
• Triage faulty units providing onsite analysis and where possible fix problem through technical knowledge.
• Visit our customers on pre-arranged appointments to check data held and undertake preventative maintenance calls.
• To complete administration tasks relating to customer service, this includes completing hire agreements and explaining service costs.
• Actively promote and market the service.
• Maintain up to date knowledge of telecare equipment, related sensors and associated technologies.

Personal Requirement:

• Ability to use hand tools, including battery powered drills, and can work from heights.
• Experience in dealing with the public and vulnerable adults.
• Valid UK license and own car is essential, and fuel expenses paid.
• Basic DBS required.
• Standard education level of GCSEs or above or equivalent experience.
• Basic IT skills to use Microsoft products.

Working Hours: 37.00hrs / 9:00am – 17:00pm / Pay: £18.90 per hour

This role is within the scope of IR35